Insurance Support Specialist ( Government Insurance Experience ) ( Panama City , FL )

Job Description:

We love our patients. We think you will too. If you love patient-centered health care with real relationships inside a company that encourages fun on and off the clock, then DaVita is the place for you. We offer career options to fit your lifestyle. Here is what you can expect when you join our Village.Fun, relationships-based culture-patient- and teammate-driven FORTUNE 500 stability-with the nation's largest independent provider of dialysis services Training Magazine Top 125 award-winning education Multiple career paths (Fact: Over 25% of ALL positions are filled with internal teammates. Better yet, over 50% of our management positions are filled with internal teammates). Clinical outcomes consistently ranked above the national average Exceptional benefits-including the healthcare industry's most generous profit sharing program Insurance Support Specialist- Government Healthcare Patient Advocate What you do is vitally important at DaVita-and in the lives of our patients and their families. As part of our professional team of Insurance Support Specialists, you will ensure the compassionate, professional delivery in assisting our patients and teammates with Government Healthcare Insurance matters. Including, but not limited to: Proactively build patient relationships, ultimately resulting in Patient Retention Coach patients on coverage options, implications of various insurance options and providing information to help patients make informed decisions Act as a liaison between patients, facility teammates, billing office and the corporate office to resolve patient insurance issues and/or concerns Ensure patients have full coverage Provide high level customer support to primarily Government Healthcare Insurance patients, but also to include Medicare No Secondary, Commercial Patients, Medicare/Uninsured patients Report on patient portfolio